Cabin Crew Interview Process: What to Expect & How to Prepare
Becoming a cabin crew member is a dream job for many young aspirants who want to travel the world, work with people, and build a glamorous yet disciplined career in aviation. But before you can fly, you need to clear the cabin crew interview—a process that can feel intimidating if you’re unprepared.
In this blog, we’ll walk you through the entire cabin crew selection process, what to expect at each stage, and practical cabin crew interview tips to help you succeed. If you’re searching for how to crack airline interview, this guide is your go-to resource.
1. Overview of the Cabin Crew Selection Process
While each airline follows its own format, the standard cabin crew selection process usually includes the following steps:
- Application Submission
- Initial Screening (Document Check + Grooming Round)
- Group Discussion or Group Activity
- Personal Interview (HR Round)
- Aptitude or English Test (if applicable)
- Medical Examination
- Final Selection & Offer Letter
2. Step-by-Step Cabin Crew Interview Process
Step 1: Application Submission
Most airlines post vacancies on their websites or conduct walk-in interviews. Ensure your CV is updated, includes a professional photo, and highlights any experience in customer service, communication, or hospitality.
Pro Tip: A clean, well-written resume makes a strong first impression.
Step 2: Initial Screening (Grooming & Document Check)
This is the first physical assessment round where airline recruiters check:
- Height & weight (as per guidelines)
- Grooming and hygiene
- Confidence and communication
- Visible tattoos or scars
What to Wear:
- Formal western attire
- Well-groomed hair
- Light makeup (for girls)
- Clean, polished shoes
Pro Tip: Confidence, eye contact, and a warm smile go a long way.
Step 3: Group Discussion (GD) or Group Activity
This stage tests your ability to communicate and collaborate in a group of 8–12 candidates.
They Observe:
- Fluency in English
- Listening and team skills
- How you behave under pressure
Common GD Topics:
- “Qualities of a good cabin crew”
- “Should mobile phones be allowed on flights?”
- “How to deal with an angry customer?”
Pro Tip: Stay calm, speak clearly, and don’t interrupt others.
Step 4: Personal Interview (PI or HR Round)
Here, recruiters assess your personality and motivation.
Common Questions:
- “Tell me about yourself.”
- “Why do you want to become a cabin crew?”
- “How would you handle a difficult passenger?”
- “What do you know about our airline?”
Pro Tip: Be honest, speak clearly, and stay positive.
Step 5: Aptitude or English Test (Optional)
Some airlines conduct basic tests to assess English and reasoning.
Pro Tip: Practice grammar, comprehension, and vocabulary.
Step 6: Medical Examination
If shortlisted, you’ll undergo tests for:
- Eyesight and hearing
- BMI and overall health
- Flexibility and blood pressure
Pro Tip: Stay hydrated, sleep well, and maintain fitness.
Step 7: Final Selection & Offer Letter
Clear all stages and receive your offer letter and training schedule. Congratulations!
Important Note: Each Airline Follows a Different Process
Every airline has a unique format. For example:
- IndiGo: Just two rounds in one day
- Qatar Airways/Emirates: Multi-day assessments
- SpiceJet: Focuses more on group activities
- Vistara: Emphasizes soft skills
Pro Tip: Always visit the official airline website and explore recent candidate experiences.
3. Top Cabin Crew Interview Tips to Crack the Selection
- Improve English & Communication
Speak, read, and think in English daily. - Grooming & Presentation
Dress neatly and be well-groomed. - Know the Airline
Research its tagline, routes, and values. - Practice Interview Questions
Rehearse with mock interviews. - Stay Positive & Confident
Your attitude matters more than your answers.
4. Frequently Asked Questions (FAQs)
Q. Can I become a cabin crew if my English is not fluent?
Yes. You can improve with training and practice. Many students from Hindi-medium backgrounds succeed after joining a professional airhostess institute in Jaipur like Bloom and Fly.
Q. Are tattoos allowed?
Tattoos must not be visible in uniform. Policies may vary by airline.
Q. Is joining an institute necessary to get selected?
Not mandatory, but joining the best aviation and hospitality institute in Jaipur helps you develop grooming, confidence, and communication—essential for cracking the interview.
Q. What’s the minimum height required?
- Girls: 155–160 cm
- Boys: 170 cm
Final Thoughts
Cracking a cabin crew interview isn’t just about looks or fluent English. It’s about calmness, confidence, and customer service skills. Airlines hire people who can stay composed, be a team player, and serve with a smile.
If you’re serious about your aviation dreams, get trained at the best aviation and hospitality institute in Jaipur—Bloom and Fly Academy. Our expert-led training covers everything from grooming and English to real interview simulations.
✨ Join Bloom and Fly Academy Today
Because the right training makes all the difference.
📞 Need Guidance?
Book a FREE Counselling Session with Our Experts Today!